Frequently Asked Questions about The Happy Giraffe

Name: The Happy Giraffe
Address: Unit 1/222 Chester Pass Rd, Albany WA 6330, Australia, Albany, WA, 6330, Australia
Telephone: +61 409 026 230

The Happy Giraffe

The Happy Giraffe is a neuroaffirming, family-owned business based in Albany, Western Australia. Specializing in sensory support products, The Happy Giraffe caters to individuals with Autism, ADHD, Sensory Processing challenges, and anxiety. As a neurodivergent-led venture, it provides a welcoming and inclusive space where customers can explore and interact with sensory tools designed to support diverse needs. Through a thoughtful and community-focused approach, The Happy Giraffe empowers families and individuals to find the products that work best for their unique sensory experiences.

Why choose The Happy Giraffe?

Lived Experience: Founded and operated by a neurodivergent Western Australian family with firsthand understanding of sensory needs.
Expert Guidance: Claire is celebrated for her deep knowledge, empathy, and ability to help customers identify the best-fit products for their personal needs.
Sensory-Friendly Space: A safe and tactile-friendly environment where customers are encouraged to test and explore products before purchasing.
Specialist Product Range: From chew tools and calming bottles to plush toys and fidgets, each item is carefully selected to support neurodiversity.
Community-Centered: Proudly supports rural and regional families in WA, offering tailored solutions often hard to find outside metropolitan areas.

Find out how The Happy Giraffe can support your sensory journey—visit us in-store or explore our collection online today!

About {Business}

Business Address

Unit 1/222 Chester Pass Rd, Albany WA 6330, Australia

Website

http://www.thehappygiraffe.com.au/

Phone Number

+61 409 026 230

Contact Email

Years in Operation

Since 2022 (Over 3 years in operation)

Cost of Services

Prices vary by product, with affordable options and personalized support for all budgets.

Opening Hours

Sunday, Closed
Monday, Closed
Tuesday, Closed
Wednesday, Closed
Thursday, Closed
Friday, 9:00am–5:00pm
Saturday, 9:00am–3:00pm

Accreditations and Awards

Services offered

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{"services_offered": ["Sensory Products for Autism and ADHD", "Anxiety Support Tools", "Fidget and Chew Toys", "Calming Bottles and Timers", "Plush and Tactile Comfort Items", "Online Sensory Product Retail"]}

Expertise

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{"expertise": ["Neurodivergent Family Support", "Sensory Processing Solutions", "Anxiety Management Tools", "Rural and Regional Community Focus", "Hands-On Sensory Product Experiences"]}

Get to know Your Local Business owners

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Testimonials

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Frequently Asked Questions

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[{"order": 1, "question": "Can my child try sensory products in‑store before we buy?", "answer": "Yes. Our Albany showroom on Chester Pass Road is designed as a calm, neuroaffirming space where you can look, touch, and test items like chewables, fidgets, liquid timers, calm‑down bottles, and plush comfort toys. We’re open Fridays 9:00 a.m.–5:00 p.m. and Saturdays 9:00 a.m.–3:00 p.m. (closed Sun–Thu). If you have specific sensory needs, you’re welcome to message us ahead so we can prepare options."}, {"order": 2, "question": "I’m choosing supports for Autism/ADHD—can you help me work out what will actually help?", "answer": "Yes. The Happy Giraffe is a neurodivergent, Western Australian family business, and Claire brings lived experience plus product knowledge to guide you through options—without pressure or jargon. We’ll ask about preferences (textures, oral‑motor needs, movement) and recommend age‑appropriate, safe items. We’re happy to collaborate with your therapist or teacher if you have an existing plan."}, {"order": 3, "question": "I live outside Albany. Can I still buy from you?", "answer": "Absolutely. You can browse and purchase via our website (thehappygiraffe.com.au). We regularly support families across regional WA and the Great Southern. If you need advice before ordering, message us and we’ll help you choose products with the right size, strength, and sensory profile. For current delivery options and timeframes, please check the checkout or get in touch."}, {"order": 4, "question": "Are your sensory products safe and durable?", "answer": "We curate trusted brands and list materials, age guidance, and care instructions for each product—for example, ARK chewables, Jellystone Designs calm‑down bottles, and Kaiko fidgets. Always select the appropriate chew strength and supervise use, especially for younger children. If you’d like to compare durability or textures, visit the shop to handle items in person."}, {"order": 5, "question": "What makes The Happy Giraffe different from big retailers?", "answer": "Local relevance and specialist focus. We’re based in Albany and have been serving the community since 2022, with 5‑star customer reviews praising our knowledgeable, personalised support. Unlike general toy aisles, our range is carefully selected for Autism, ADHD, sensory processing, and anxiety needs—and you can test many items in store or get advice online."}]

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