Relationships Australia WA – Albany is a community-based, not-for-profit organization dedicated to supporting individuals, couples, and families through a wide range of counselling, mediation, and community education services. Located at 29 Albany Highway, the Albany branch serves the Great Southern region with a strong commitment to mental health support, family dispute resolution, and respectful relationship building. With a holistic, inclusive, and regional-first approach, Relationships Australia WA – Albany is a trusted hub for social and emotional wellbeing.

Why choose Relationships Australia WA – Albany?

  • Over 70 Years of Experience: A long-standing presence across Western Australia with a reputation for trusted, compassionate support.
  • Locally Focused, Nationally Backed: A regional service tailored to the unique needs of the Albany community, backed by a national network.
  • Inclusive Services: Programs and supports are culturally safe and inclusive of all family types, genders, and backgrounds.
  • Accredited Professionals: Counsellors and mediators are qualified and trained under national standards, including family dispute resolution accreditation.
  • Comprehensive Support: From individual mental health support to community outreach and parenting workshops, services span life stages and circumstances.
  • Specialist Programs: Initiatives like 4families provide early intervention and family support within a local context.

Reach out to Relationships Australia WA – Albany today for confidential, professional help in building healthier relationships and stronger families.

About {Business}

Business Address
29 Albany Hwy, Albany WA 6330, Australia
Website
https://www.relationshipswa.org.au/
Phone Number
+61 8 6164 0530
Contact Email
Years in Operation

Since 1953 (Over 70 years in operation)

Cost of Services

Fees are based on a sliding scale and individual circumstances; many programs are free or government-funded.

Opening Hours
  • Sunday, Closed
  • Monday, 9:00am–8:00pm
  • Tuesday, 9:00am–8:00pm
  • Wednesday, 9:00am–8:00pm
  • Thursday, 9:00am–8:00pm
  • Friday, 9:00am–8:00pm
  • Saturday, Closed
Accreditations and Awards

Services offered

{"services_offered": ["Relationship Counselling", "Family Dispute Resolution", "Mental Health Support Services", "Parenting Programs and Workshops", "Community Education and Outreach", "Workplace Mediation", "Employee Assistance Programs", "Family and Domestic Violence Support"]}

Expertise

{"expertise": ["Cultural Inclusivity and Accessibility", "Regional and Rural Community Outreach", "Family Violence Intervention Services", "Cross-Generational Family Support", "Accredited Mediation and Dispute Resolution", "Mental Health and Emotional Wellbeing", "Parenting Education and Skills Development"]}

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Frequently Asked Questions

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[{"order": 1, "question": "What services are available at the Albany office, and do I need a referral?", "answer": "At 29 Albany Hwy, Albany WA 6330, Relationships Australia WA offers individual, couple and family counselling, child counselling (from around 6+), Family Dispute Resolution (mediation for parenting and property matters), parenting education, the 4families program (free family mental health support), and options for phone/video sessions. You don’t need a GP referral—self‑referrals are welcome. Interpreters and culturally safe support are available on request."}, {"order": 2, "question": "How much will it cost—are any services free or subsidised in Albany?", "answer": "Fees vary by service and your circumstances. Many counselling and mediation services use a sliding fee scale with concession options. Several programs—including 4families—are free to eligible families due to government funding, and Employee Assistance Program (EAP) sessions are typically covered by employers. You’ll receive a clear fee outline before booking so there are no surprises."}, {"order": 3, "question": "How soon can I get an appointment, and do you offer after‑hours times?", "answer": "Wait times depend on demand, but priority is given to safety concerns and urgent family matters. The Albany centre generally offers appointments Monday to Friday, including after‑hours availability up to the evening; please confirm current times when booking. If getting to town is hard, phone and video sessions are available across the Great Southern. Call 1300 364 277 to check the next available time."}, {"order": 4, "question": "Who will I work with—are your counsellors and mediators accredited?", "answer": "You’ll see qualified practitioners (such as counsellors, social workers and psychologists) who are experienced with regional WA families. Family Dispute Resolution is delivered by accredited FDR practitioners. The team uses evidence‑based, trauma‑informed, child‑focused approaches, with strong safeguards for privacy and safety throughout your care."}, {"order": 5, "question": "Can you help separated parents and children safely, especially where there’s family violence?", "answer": "Yes. All intakes include risk screening and safety planning. We can provide child‑focused mediation for parenting arrangements, offer separate/shuttle or online mediation where appropriate, and connect you with local supports in Albany if needed. While we don’t give legal advice, we can refer you to community legal services to complement your plan."}]
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